BSB20115 Certificate II in Business

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BSB20115 Certificate II in Business



Duration: One semester*

50 Stage 1 credits

Course Description

*Accelerated learning option of 10 weeks for people with prior knowledge, skills or qualifications (this course can also be studied one day per week for one year).

In this course, students work in an office environment called a Simulated Business. This prepares the learner to work in jobs such as a clerical assistant, receptionist, office administrator or personal assistant. Activities are hands-on with development of skills and knowledge reinforced through written and oral presentations. Skills are acquired in dedicated training sessions in Word Processing and Spreadsheets.

Software used includes:

  • MS Office - Word, Excel, Outlook, Publisher
  • MYOB (Mind Your Own Business)

Course Content

The subjects studied include:

Simulated Business - Unique Simulated Business
A simulated business run by students with help from the teacher and a real business partner. It offers a training environment to enhance the development of business, technical and interpersonal skills. The products and services are traded as in a real business although no actual transfer of money or goods takes place. Students issue invoices, keep financial records, pay employees, transfer monies and develop skills in decision-making, group dynamics and working with others.

Word Processing Introduction
Correct keyboard techniques are developed including proofreading, file management and document layout. Keyboard speed and accuracy is developed.

An introduction to using spreadsheets for personal and business applications is provided. Students create and use spreadsheets, use simple formulae, absolute and relative cell references, and built-in functions, create charts, customise basic settings, print and save.


(Nominal hours shown in brackets)


BSBWHS201 Contribute to the health and safety of self and others (20)

Elective Units

BSBCUS201 Deliver a service to customers (40)
BSBINM201 Process and maintain workplace information (30)
BSBINM202 Handle mail (15)
BSBCMM201 Communicate in the workplace (40)
BSBWOR202 Organise and complete daily work activities (20)
BSBWOR203 Work effectively with others (15)
BSBWOR204 Use business technology (20)
ICTICT203 Operate application software packages (60)
BSBITU102 Develop keyboard skills (40)
BSBITU101 Operate a personal computer (20)
BSBITU201 Produce digital text documents (60)
BSBITU202 Create and use spreadsheets (30)
BSBIND201 Work effectively in a business environment (30)


This course is a pathway to Certificate III in Business Administration.