CHC32015 Certificate III in Community Services

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CHC32015 Certificate III in Community Services


Duration: 1 or 2 semesters

80 Stage 2 credits

Preferred Background
Preferred Background

There are no specified pre-requisites for entry into this course. However, to be successful you should have a genuine interest in working with and helping people.

This course is suitable for students who have completed their Stage 1 studies or have gained Certificate II in Community Services. It is also suitable for those students who want to improve their skills in English communication for the workplace, both spoken and written, as well as knowledge and skills to work with clients in a support role in a community services organisation. 

Course Description

This qualification may be used as a pathway for workforce entry as community services workers who provide a first point of contact and assist individuals in meeting their individual needs.

This qualification reflects the role of entry level community services workers who support individuals through the provision of person-centred services. Work may include day-to-day support of individuals in community settings or support the implementation of specific community-based programs. At this level, work takes place under the direction of others and supervision may be direct or indirect.

Students will also be required to complete studies in the Research Project (10 Stage 2 SACE credits) in order to complete their SACE.


(Nominal hours shown in brackets for SACE credit reference)


CHCCCS016 Respond to client needs (60)
CHCCOM005 Communicate and work in health or community services (30)
CHCDIV001 Work with diverse people (40)
HLTWHS002 Follow safe work practices for direct client care (25)
HLTWHS006 Manage personal stressors in the work environment (25)

Elective Units

CHCADV001 Facilitate the interests and rights of clients (100)
CHCCDE003 Work within a community development framework (65)
CHCCOM001 Provide first point of contact (35)
CHCPRT001 Identify and respond to children and young people at risk (40)
CHCGRP001 Support group activities (30)
CHCDIS007 Facilitate the empowerment of people with a disability (100)
BSBWOR301 Organise personal work priorities and development (30)


Further study in the Community Services and Health sector of your choice. Options may include:

  • CHC40313 Certificate IV in Child, Youth and Family Intervention
  • CHC40513 Certificate IV in Youth Justice
  • CHC43315 Certificate IV in Mental Health
  • CHC43215 Certificate IV in Alcohol and Other Drugs
  • CHC40413 Certificate IV in Youth Work
  • CHC52015 Diploma of Community Services