ICT30118 Certificate III in Information, Digital Media and Technology

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ICT30118 Certificate III in Information, Digital Media and Technology


Duration: 1 semester

5 Stage 1 credits and 70 Stage 2 credits

Preferred Background
Further Info
Course Description

Entry to this course requires demonstrated vocational experience using a range of information technologies, completion of Certificate II or its equivalent, or recommendation for the course by a staff member.

This qualification provides skills and knowledge for students to be competent in a wide range of general information and communications technology (ICT) technical functions and to achieve a degree of self-sufficiency as an advanced ICT user. The competencies include techniques in installing and configuring hardware and operating systems, supporting users by troubleshooting software, hardware and peripheral faults, producing digital images for the web and building and maintaining websites. Students with these competencies would have skills in working effectively within an IT environment and a knowledge of environmentally sustainable work practices, workplace health and safety processes and copyright and privacy concerns.

Concepts of cyber security and 'pen' testing will be covered.

Course Content

There are three subjects in this course:

Working in IT
Topics include workplace health and safety, sustainability, security and copyright and documentation required by users.

IT Technical Support
The subject focuses on computer hardware, optimising operating systems and supporting users.

Network Essentials
Students learn to connect network devices wirelessly and via ethernet, manage users, groups and permissions on a network. They also learn to resolve network problems and create and manage a small office/home network.


(Nominal hours shown in brackets for SACE credit reference)

Core Units denoted (C) 

Working in IT

BSBSUS401 Implement and monitor environmentally sustainable work practices (C) (40)
BSBWHS304 Participate effectively in WHS communication and consultation processes (C) (30)
ICTICT202 Work and communicate effectively in an ICT environment (C) (20)
ICTICT418 Contribute to copyright, ethics and privacy in an ICT environment (40)
ICTWEB201 Use social media tools for collaboration and engagement (20)

IT Technical Support

ICTICT302 Install and optimise operating system software (C) (20)
ICTSAS308 Run standard diagnostic tests (C) (40)
ICTICT303 Connect internal hardware components (20)
ICTSAS303 Care for computer hardware (20)
ICTSAS305 Provide ICT advice to clients (40)
ICTSAS306 Maintain equipment and software (20)
Optional Units in IT Technical Support

ICTSAS410 Identify and resolve client ICT problems (40)
ICTICT421 Connect, maintain and configure hardware components (40)
ICTICT415 Provide one-to-one instruction (20)

Network Essentials

ICTNWK301 Provide network systems administration (60)
ICTNWK303 Configure and administer a network operating system (70)
ICTNWK304 Administer network peripherals (20)
ICTSAS307 Install, configure and secure a small office or home office network (50)
ICTSAD401 Develop and present feasibility reports (30)
ICTSAS304 Provide basic system administration (20)


Further study in ICT40118 Certificate IV in Information Technology.

Preferred Background

Successful completion of Certificate II in Information Technology (ICT20115) or equivalent.

Further Info

Students are expected to do reading, preparation for class and written assessment work online through the College Moodle.