Students undertaking this course are interested in developing basic knowledge and skills to enter the community services workforce. It has been designed to provide students with an understanding of the community services industry and the ability to perform tasks in the provision of first point of contact and assistance to individuals to meet their immediate needs.
The course also aims to develop critical workplace skills to enable students to overcome barriers and operate effectively in an industry environment. This includes the development of communication and engagement as well as self-management skills contextualised to industry needs.