This course prepares students to work in a variety of business services job roles to carry out a range of routine procedural, clerical, administrative or operational tasks that require technology and business skills. The course will provide students with a range of practical skills and knowledge applicable across a range of industry sectors such as workplace health and safety, producing business documents, customer service, creating electronic presentations, spreadsheets and working in a team environment.
Students deepen their knowledge and skills in relation to routine business processes and practices to be able to provide some technical advice and support to a team. They produce a range of documents to support business operations and further develop their communication and customer service skills.
Students study in a simulated business environment where they respond to day-to-day challenges and apply their knowledge and skills to real workplace situations. They work under limited supervision to enable the development of their initiative, planning and organisation skills.